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How can we help you?
our support team is here to provide the guidance and solutions you need. Just reach out, and we’ll be happy to assist you!
Frequently Asked Questions
General Inquiries
Jamiipro is a freelance marketplace in Zimbabwe that connects freelancers with clients seeking quality services across various industries.
You can create an account by visiting our website, clicking on “Sign Up,” and following the registration steps.
Yes, Jamiipro connects freelancers and clients from around the world, but the platform primarily focuses on the Zimbabwean market.
Clients post jobs, and freelancers apply for them. Once a job is completed to the client’s satisfaction, payment is made through the platform.
Account & Profile Management
Log in to your account, navigate to the “Profile” section, and edit your details as needed. Make sure to save changes before exiting.
Unfortunately, usernames cannot be changed once set. If necessary, you can create a new account with a different username.
Include a professional photo, a detailed description of your skills, work experience, and examples of your past projects or portfolio.
Client Services
After logging in, click “Post a Job” and provide details such as job title, description, budget, and deadline. Once submitted, freelancers can start applying.
Review the proposals you receive, check freelancers’ profiles and reviews, then select the one that best fits your project needs.
Yes, you can communicate with freelancers through the platform’s messaging system to discuss project details before making a decision.
Payments are made through Jamiipro’s secure system. You can pay once the work is completed and approved.
Freelancer Services
Sign up for an account, complete your profile, and create gigs that describe the services you offer. Once your profile is approved, you can start receiving job offers
Browse the “Find Jobs” section, use filters to search for jobs in your category, and apply to those that match your expertise.
Once the client approves your work, the payment will be processed through Jamiipro and can be withdrawn using your preferred payment method.
If a payment issue arises, contact our support team immediately to resolve the situation.
Payments & Financial Services
We support various payment methods, including bank transfers, mobile money, and online payment systems like PayPal.
Yes, Jamiipro charges a small commission on completed transactions between clients and freelancers.
Go to the “Withdraw Funds” section in your account, select your preferred payment method, and follow the prompts to withdraw your earnings
Customer Support
You can reach our support team via email, chat, or phone. Visit the “Contact Us” page for more details.